Carpet Flooring Care

Basic Vacuuming

Methods of Cleaning

Soiling Around the Edges

*This is a general recommendation. Individuals are responsible for finding information from specific product manufacturer. Always read the manufacturer's warranty and literature to see what is recommended.


Basic Vacuuming
Regular Care

Today’s carpet fibers are designed to hide soil and reflect light, and have the ability to resist soiling and stains. The effect of soil in carpet is not as visible as it is on hard surface flooring where soil remains on the surface and is easily seen. The ability of today's carpet fibers to hide soiling is a positive feature for most consumers. However, the lack of apparent soiling does not eliminate the necessity of regular cleaning.

Most dry soil has razor-like edges that abrade carpet fibers causing light to reflect differently and giving carpet a dull appearance. Soil can damage the fibers permanently if allowed to remain in the pile.

A regular maintenance program extends the life and the initial appearance of your carpet. Specific care information may be available from your carpet dealer or from a toll free number provided by the carpet manufacturer or fiber producer.

Basic Vacuuming
A good practice is to vacuum often the areas that receive the most traffic, such as hallways, stairs, exterior entry ways, and paths in the home where there is constant wear. Vacuum the entire carpeted area a minimum of twice per week.

Removing loose soil while it remains on the surface is important so that it is not worked into the carpet pile by foot traffic. Removing embedded soil is more difficult and time consuming than removing surface soil.

To remove surface soil, push the vacuum forward several feet with the pile direction of the carpet in a slow, deliberate motion and then reverse direction. Embedded soil is best removed by moving the vacuum cleaner in a slow, deliberate motion. Repeat strokes as necessary based on the traffic pattern and soiled level of the carpet.
Vacuum Cleaner Selection-For maximum effectiveness, use a vacuum cleaner that has adjustable and rotating brushes that are able to loosen ground-in soil, and a strong enough airflow to penetrate to the backing, extracting all particles. The vacuum cleaner should have an enclosed, high filtration bag that limits particles from recirculating into the air.
For the best cleaning results, no matter which type vacuum cleaner you purchase, inspect it periodically to be sure it is functioning properly.

Keep brushes clean and replace them when worn.
Keep vacuum hoses and attachments free of obstructions that restrict airflow.
Inspect the vacuum head for rough edges or bent metal that may damage your carpet.
Inspect belts frequently to make certain they are working properly.
Always keep a spare belt for replacement as needed.
Follow the vacuum cleaner manufacturer's instructions, and change the vacuum bag when it becomes more than half full. As the bag becomes full, efficiency is reduced.

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Methods of Cleaning
Deep Cleaning
Daily vacuuming is the most important cleaning activity, but deep extraction cleaning must be performed to remove stubborn or embedded soil. The Carpet and Rug Institute recommends that carpet be dry- or wet-extraction cleaned a minimum of every 12 or 18 months before it shows soiling. Use a cleaning method recommended by the carpet manufacturer to maintain their warranty.

Carpet should receive regular deep cleaning to maintain its good looks. A carpet cleaning professional may be hired or carpet cleaning equipment may be purchased or rented for do-it-yourself cleaning.

The fiber system used should be the primary factor in selecting a cleaning method. The majority of carpet manufactured today is constructed with synthetic fibers such as nylon, polyester, or olefin, and may be cleaned with most cleaning methods.

Natural fibers may require specialized care. Following are general guidelines for these fiber systems:

Wool
Wool fibers may be cleaned using all cleaning methods, although excessive agitation and excessive heat should be avoided. Wool is easily damaged by bleaches and alkalies. Wool should be cleaned with neutral detergents (pH 5.0-8.0) and dried quickly to limit yellowing or browning.
Cotton/Rayon
  Cotton and rayon are cellulosic fibers and may be cleaned using all cleaning methods. Most cellulosic fibers are subject to browning if prolonged drying occurs or if alkaline solutions are used. Shrinking may occur if these fibers are overwet. Avoid excessive agitation.
Silk
  Silk should be cleaned using a dry cleaning process. These fibers may be damaged by high temperatures, high pH (>9), sunlight, and will lose strength when wet. The cleaning of silk fibers is best left to the carpet cleaning professional.
Sisal and Other Plant Fibers
  Plant fibers used in carpet construction, including sisal, cotton, jute, coconut (coir), pineapple, ramie, and hemp, have characteristics similar to cotton. These fibers may be cleaned with all cleaning methods, but dry extraction and dry foam extraction are most often recommended. To limit color change or odor transfer, a pH of less than 7.5 should be used and precautions should be taken to expedite rapid drying. It is best to use a carpet cleaning professional.

There are five accepted methods for cleaning carpet made from synthetic fibers. Rely on the carpet manufacturer's recommendations.  When choosing any cleaning method, select cleaning agents sold especially for stain resistant carpet cleaning, and follow the directions for dilution and application. Never use soap, laundry detergent, automatic dishwasher detergent, or any of the strong household cleaning agents intended for use on hard surfaces such as woodwork, linoleum, or tile. For best cleaning results, always prevacuum the area to be cleaned and apply a preconditioning solution prior to cleaning. A precondition solution is a detergent solution applied to the carpet prior to cleaning to begin loosening soil. These solutions typically require 8-10 minutes to begin the soil loosening process.

Absorbent Pad (Bonnet) Method
The absorbent pad method should be used only by a properly trained cleaning professional. The rotary bonnet method uses a machine similar to a floor buffer with an absorbent spin pad attached to remove the soil. The spin pad absorbs soil onto the pad, and soil is removed when the pad is rinsed. To reduce pile distortion, keep the absorbent pad well lubricated with cleaning solution. Replace pad often to prevent transfer of soil back to the carpet face.
Dry Extraction Method
  An absorbent compound saturated with detergents and solvents is brushed in and around the fibers with especially-designed machines or brushes. The compound attaches to the soil particles, and both the soil and compound are then removed by vacuuming.
Dry Foam Extraction Method
  In dry foam cleaning a detergent solution is whipped into a foam and applied to the carpet. The foam is worked into the carpet by a especially-designed machine with reel-type brushes, followed by wet vacuuming. Some machines have their own extraction capabilities while others need thorough vacuuming after the carpet is dry.
Hot Water Extraction Method
  This method is sometimes called "steam cleaning." Areas of heavy use are preconditioned to suspend ground-in soil, then a pressurized cleaning solution is injected into the pile. Suspended soil and solution are immediately extracted. Follow directions carefully and avoid overwetting. Ensure speedy drying by using fans, operating the building air conditioning system (HVAC) in the "on" position, and by performing additional drying strokes.
Rotary Shampoo
  The rotary shampoo method uses equipment similar to the rotary bonnet method, except that a cleaning solution is injected onto the carpet before cleaning or through especially-designed brushes. Never use a do-it-yourself machine designed for hard surface floorcovering with counter rotating (rotary) brushes. Pile distortion or untwisting of the fiber can occur.


Do-It-Yourself Cleaning
Do-it-yourself cleaning may be an economical choice between professional cleanings. For any do-it-yourself cleaning method, the following points are critical.

Always pre-vacuum to remove as much dry soil as possible.
Follow instructions carefully! Consider the following precautions when selecting a wet cleaning method.

Consider the following precautions when selecting a wet cleaning method.

Remove furniture from the room before cleaning or, if impractical, place plastic film under and around the legs of chairs, tables and other furniture to prevent rust or furniture stains from developing on the carpet.
Use only the recommended cleaning solution strength. Stronger than recommended solutions may cause accelerated resoiling. Rinse all detergent from the carpet to prevent accelerated resoiling.
Do not overwet the carpet. Overwetting may cause separation of the backing, separation of the seams, shrinkage, discoloration, and odor.
The carpet should be dry within 12 hours. Provide proper ventilation or use fans to quickly dry the carpet and exhaust any existing solution-related fragrances.
Allow the carpet to dry completely before walking on it.

Professional Cleaning Services
Consider the services of a carpet cleaning professional before your carpet and rugs begin to show soil. Allowing carpet and rugs to become excessively soiled will make cleaning more difficult and will shorten its useful life.

Recommendations can be obtained from satisfied friends, carpet retailers, the Better Business Bureau, and local business groups for reliable, certified cleaning professionals in your area. Choose a carpet cleaning professional who is properly trained for the following services. Prior to using these services, you may wish to contact the carpet manufacturer to prevent voiding warranties.

Carpet Redyeing (color repair)
Fire and Water Damage Restoration (For water damage follow guidelines in the IICRC Standard and Reference Guide for Professional Water Damage Restoration S500-94)
In-plant Cleaning (for rugs)
Odor Control (nuisance odors such as: mildew, tobacco, and pet)
Repairs, Restretching, Reinstalling
Spot Removal
Topical Treatments (soil-removal and stain-resist treatments)
Allow the carpet to dry completely before walking on it.

In order to determine the amount and type of cleaning services needed, have a representative of the cleaning firm come to your home to make a visual inspection. The cleaning professional can inspect the carpet for problem stains or excessively soiled areas that may require additional attention. Obtain a written agreement for all work to be performed. Under normal circumstances there should be no extra charge for activities, such as moving furniture, preconditioning, and routine spot and stain removal.

Beware of pricing that is "too good to be true." Professionals charge only for services that are authorized in writing before cleaning begins. Most cleaning is based on the total number of square feet to be cleaned. Many firms do have cleaning specials; however, pricing by the room or low prices quoted over the phone may have hidden restrictions or mandatory add-ons. A reliable firm will tell you the steps that they are going to use to clean your carpet and provide a written agreement before the work is started. Should you question the need for any required add-ons, contact the carpet manufacturer for assistance.

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Soiling around the Edges
Filtration soil is a term used to describe dark, grayish lines that may appear on carpet. This is not a carpet defect, but a situation in which dust and other airborne pollutants can accumulate on the carpet face fibers in areas with a concentrated flow of air over the carpet or through tiny cracks or other open areas under the carpet. The soiling condition can occur quickly, or it may develop over a period of months or years. The level of soiling is dependent upon the volume of airflow and the level of pollutants in the air. Filtration soiling is not a result of the quality of carpet selected. The condition will obviously appear more pronounced on lighter colorations than darker colorations.

Filtration soil areas may appear around baseboards, under doors, along the edges of stairs and possibly away from walls where plywood subflooring materials have been joined. Generally, the concentrated air flow will be from an upper level to a lower level of the home.
As indicated, filtration soiling can occur under closed interior doors where a central heating, ventilation, and air condition (HVAC) system is utilized. When possible, open Interior doors to reduce filtration soiling that may develop under closed doors while the HVAC system is in operation.

Filtration soil may be fireplace or automobile emissions, residue from furniture polishes, fine sand or clay particles, cooking oils, or a host of other soils or a combination of soils. Oily airborne contaminants trapped by carpet fibers will serve to attract more dry soil.

It is difficult to identify effective methods to reduce or prevent filtration soiling. Preventing airflow through carpet and carpet edges by sealing cracks in the subfloor, as well as under baseboards and edges of stairs, may reduce filtration soiling problems. Keeping air inside the home as clean as possible can be accomplished by reducing indoor air pollutants, such as cooking emissions, fireplace smoke, burning candles, cigarette smoke, and emissions from cleaning chemicals; and by the installation and regular replacement of high efficiency HVAC air filters.

While no one cleaning technique may be successful in all filtration soiling situations, recent innovations in soil- and stain-resist treatments applied to carpet have reduced the effort previously needed to remove the filtration soil. However, the complete removal of contaminants from the soiled areas can be complicated, depending on the type of contaminant materials present. To achieve the best results, the services of a cleaning professional should be considered.

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Excerpts used from The Carpet & Rug Institute
© The Carpet and Rug Institute. All Rights Reserved.

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